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Organic Ceremonial Matcha Tea
Bamboo Matcha Whisk – Chasen
Bamboo Matcha Scoop – Chashaku
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Alex or Marie will get back to you 💚
Here’s a version adapted for Matcha Matcha, in the same tone:
If you can’t find the answer to your question in our FAQ, Alex from the Matcha Matcha team will get back to you within 48 hours, from Monday to Friday, 9am to 6pm (and sometimes even later), at contact@matchamatcha.fr.
Are you a professional? Our team is available to support you with your project.
For any question related to an order, please include your order number and/or the email address used at checkout so we can help you faster.
Our team is here to help from Monday to Friday, 9am to 6pm.
Alex or Marie will get back to you within 48 hours max, from Monday to Friday, between 9am and 6pm (excluding public holidays).
As soon as your order ships, you’ll receive an email with a tracking link. If you didn’t receive it, please check your spam/junk folder or contact us with your order number.
Contact us as soon as possible at contact@matchamatcha.fr. If your parcel hasn’t shipped yet, we’ll correct the mistake free of charge.
Yes! We work with cafés, restaurants, and concept stores—and we also offer private label.
Visit our Professionals page.